Privacy Policy

The Rapalo Group LLC ("The Rapalo Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit trgcharlotte.com, contact us, or receive communications from us, and how that information is used.

When you fill out a form on our website, call, text, or email us, we may collect:

• Your name, email address, and phone number
• Your project address and details about the services you are interested in
• Your SMS consent preference
• Basic technical information such as browser type and pages visited

• To respond to your inquiry and provide estimates
• To schedule consultations and send appointment reminders
• To send follow-up messages about your project
• To improve our website and services

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

You may opt out of SMS messages at any time by replying "STOP" to any message. For help, reply "HELP" or call us at (704) 606-0745. See our SMS Terms & Conditions for details.

We do not sell your personal information. We may share information only with service providers who help us operate our business (for example, email, phone, and website hosting providers), and only as needed to provide those services, or when required by law. The SMS consent and phone number restrictions described above apply to all such sharing.

Our website uses Google reCAPTCHA to protect our forms from spam. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

If you have questions about this Privacy Policy, contact The Rapalo Group LLC at (704) 606-0745 or [email protected].